Supply Chain Leadership Insights
This article explores a logistics leader’s insights on building resilient supply chains, leveraging technology, driving sustainability, and fostering operational excellence to achieve long-term business value and customer trust.
Q1. Could you start by sharing your professional journey across logistics and retail, and how your experience in operations, warehousing, and distribution has shaped your approach to building efficient and resilient supply chains?
My professional journey has been a blend of logistics, retail operations, and leadership across diverse geographies and organizations, which has really shaped my approach to building efficient and resilient supply chains.
I began my career in logistics management with Singtel Trading, where I managed trading operations between Singapore and Dubai. That early exposure taught me how to balance supplier relationships, cost, and regulatory challenges — the fundamentals of supply chain agility.
I then joined Walmart India in Strategy and Planning, where I helped develop Walmart’s market entry strategy and built frameworks for supplier partnerships and local compliance. That experience deepened my understanding of scalability — how to design supply chains that can grow fast without losing efficiency.
After that, I spent several years with MANGO as Country Manager for Southeast Asia, leading retail expansion and setting up a new distribution center. It was an exciting challenge — optimizing inventory and forecasting accuracy while ensuring that every store met brand and customer experience standards.
Moving to Amazon, I…
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