COVID19 And Business Continuity: NBFC/MFI
COVID-19 exposed gaps in business continuity, pushing firms to embrace cloud, automation, and cybersecurity. Digital payments and remote access became essential for survival, ensuring continuity, resilience, and customer convenience.
COVID19 has brought unprecedented times that have never been seen before and all business continuity strategies failed as none accounted for work from home as an option. Businesses who have been proactively working on using the latest technologies for normal operations and extensively using digital technologies are relatively less impacted by the COVID19 effect.
Business Continuity
The adoption of technology and migrating from man to machine is the success mantra now. A need of the hour is also to have well planned and regularly tested disaster recovery and business continuity policy. With work from home now going to be here, it is also extremely important to have robust data security policies in place to prevent organisation from hacking/ransomware attacks/malware etc.
Public clouds will play a major role in enabling organisations to focus more on their core areas and with technology management left to experts to deal with. All business-critical applications and mailing systems should be on the cloud and real-time replication to DR site. Access to these applications should be restricted and only permitted to authorized users after multi-level user authentication.
The organisations whose setups are running on cloud faced little challenges during this COVID19 lockdown and the only thing…
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