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Managing In Today's Hospitality Industry

Managing In Today's Hospitality Industry

After decades in hospitality, David Salcfas reflects on how the pandemic reshaped leadership and resilience. His six mantras—energy, empathy, accountability, balance, focus, and leading by example—offer timeless lessons for navigating change. A must-read for modern leaders.

September 23, 2022 8 min read Consumer Discretionary
#Hospitality Industry, leadership
Managing In Today's Hospitality Industry

We have all had to make decisions that keep us on a path to success. You can make a difference in another individual's life by providing leadership that inspires them through action with all you do daily.

Pivoting into the new hospitality ordinary is something that never in my thirty-plus year hospitality career would I have envisioned where we are today. Since graduating college and accepting my first opportunity in Boston, I would have thought that so many individuals, including myself, would be so negatively impacted as we had to think differently and pivot into potential roles outside the hotel world.

Since March 2020, so many hospitality professionals have had to accept new positions, start an entrepreneurial venture, or take a horizontal step to navigate the constantly changing industry when we had to place the closed until further notice signs on our doors.

Regardless of the industry you are in, planning for variables has always been a standard way we operate and get things done.

Today, you must always have a mitigation action plan to prepare for a wide range of potential outcomes that are, regrettably, beyond your control. Even though you might not always require this, a proactive approach…

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